All our products are shipped from the Netherlands using a secure, trackable shipping method. Once your order is shipped, you will receive a tracking link via email. Delivery times are estimates.
For orders below the free shipping thresholds, the following fees apply:
| Country/Region | Shipping Costs | Delivery Time |
|---|---|---|
| Netherlands | €4,95 | Next day delivery |
| Belgium | €7,95 | 1-2 business days |
| Germany | €7,95 | 1-2 business days |
| France | €7,95 | 4-6 business days |
| Norway | €9,95 | 4-6 business days |
| Sweden | €9,95 | 4-6 business days |
| Austria | €9,95 | 4-6 business days |
| Poland | €9,95 | 4-6 business days |
| Portugal | €9,95 | 4-6 business days |
| Switzerland | €9,95 | 4-6 business days |
| Rest of Europe | €9,95 | 4-6 business days |
| Middle East | €14,99 | 4-8 business days |
| Asia | €14,99 | 4-8 business days |
| Australia & New Zealand | €14,99 | 4-8 business days |
| Rest of the world | €14,99 | 4-8 business days |
Additional Shipping Information: We ship only on business days (Monday to Friday). Orders placed on the weekend will be processed on the next business day. If your package arrives damaged, please email info@mingo-essentials.com with photos within 5 business days.
At Mingo Essentials, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return process.
You can return your order within 14 days of receipt. Please ensure the items are in their original condition and packaging. Follow these simple steps:
Contact us at info@mingo-essentials.com to register your return. Include your order number and the reason for the return.
Once we receive your email, we will provide detailed instructions on how to return your order.
Follow the instructions to send back your item. Please keep the shipping receipt until your return is processed.
After we receive and inspect your returned items, we will offer either a refund or a replacement product, based on your preference and stock availability. Please note that return shipping costs are your responsibility unless the item is defective or incorrectly delivered.
If you have any questions or need assistance, please contact us at info@mingo-essentials.com. Our team is always ready to help!