MINGO Essentials
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Privacy & Cookie Policy

Applicable to: visitors and customers of the Mingo Essentials webshop

1. Who we are

Mingo Essentials respects your privacy and processes personal data according to the GDPR.

Company details: (fill in)

2. What data we collect

Name, address, city, email, phone number, order and payment data, IP address, cookie data.

3. How we use your data

Processing orders, customer service, legal obligations, marketing (with consent), improving our webshop.

4. How long we keep your data

5. Sharing data with third parties

Only for delivery, payment, accounting or legal obligations. With processor agreements in place.

6. Your rights

Access, rectification, deletion, withdraw consent, objection, data portability. We will respond within 30 days.

7. Cookies

We use functional, analytical (privacy-friendly), and marketing (with consent) cookies.

8. Data security

We use technical and organisational measures such as SSL, secure servers, and access control to protect your data.

9. Changes to this policy

Adjustments may be made when laws change or our services are updated.

10. Contact details

For questions or complaints: Mingo Essentials, email: info@mingo-essentials.com. Complaints can also be filed with the Dutch Data Protection Authority.

Terms & Conditions

Welcome to Mingo Essentials. By using our website and making a purchase, you agree to the following terms and conditions. Please read these terms carefully before proceeding with your order.

Applicable to: sales to consumers in the Netherlands and the European Union

1 – Definitions

In these terms we mean:

2 – Identity of Mingo Essentials

Company details: (to be filled in)

3 – Applicability

These terms apply to all orders and agreements via our webshop. Before the agreement is concluded, we send or show these terms. You can save them and consult later.

4 – Our offer

We aim to describe products as clearly as possible. Colours on your screen may slightly differ from reality. Mingo Essentials cannot be held responsible for such discrepancies.

5 – The agreement

The agreement is concluded once you accept our offer and payment is completed. We always send an order confirmation by email.

6 – Right of withdrawal

You have the right to cancel your order within 14 days. The period starts the day after you or someone on your behalf has received the product.

7 – Return conditions and costs

For more details, you can send an email to info@mingo-essentials.com.

8 – Delivery

Delivery takes place within the Netherlands and the EU. We strive to process and ship your order as quickly as possible. Shipping times may vary depending on the destination and the chosen shipping method. Mingo Essentials is not responsible for delays caused by the carrier.

9 – Prices

All prices include VAT. Any shipping costs are stated before you order.

10 – Warranty and conformity

We guarantee that our products comply with the agreement and legal requirements. Mingo Essentials does not offer a warranty on products, except where required by law. We are not liable for any damage or loss resulting from the use of our products, unless this is due to willful misconduct or gross negligence.

11 – Liability

We are not liable for indirect or consequential damage, unless caused by intent or gross negligence. Our liability is always limited to the purchase amount of the relevant product.

12 – Payment

Payment can be made using the methods offered in the webshop. Orders are shipped after payment. All payments are secure and processed through a secure payment system.

13 – Complaints procedure

Complaints can be submitted via the contact details in Article 2. We respond within 14 days. Disputes can be submitted via the European ODR platform.

14 – Applicable law

This agreement is governed exclusively by Dutch law.

Annex I – Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract)

To: Mingo Essentials

Email: (fill in)

I/We hereby inform you that I/we withdraw from our contract for the sale of the following products:

Ordered on: [date]

Received on: [date]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if submitted on paper):

Date: